This week, we’re highlighting Rachel Mamott, one of MNU’s dedicated Labour Relations Officers (LRO). Rachel has been an LRO with MNU for nearly two years, bringing over two decades of nursing experience to the role. She works with nurses from CancerCare, Shared Health, Grace Hospital, and IERHA, ensuring their voices are heard and their rights are protected.
Advocating for Nurses
After 22 years in nursing—spanning adult medicine, emergency care, and cardiac medicine—Rachel transitioned into managerial roles, tackling everything from inpatient unit operations to provincial patient flow. When the opportunity arose to join MNU, she knew she’d found her next challenge: representing nurses and supporting quality patient care.
Driving Positive Change
Rachel finds fulfillment in defending the Collective Agreement and ensuring nurses receive fair and equitable treatment. “Supporting nurses through challenges and driving positive change are the most rewarding parts of this job,” she says.
The camaraderie at MNU also stands out to Rachel. “The team here—LROs, admin staff, and communications/education team—are incredible. It’s a collaborative and supportive environment, which makes a big difference.”
A Day in the Life
Rachel’s typical day involves a mix of preparation, communication, and advocacy. She starts by responding to emails and voicemails, aiming for a 24- to 48-hour turnaround. From there, she shifts into action: preparing for meetings, following up on grievances, and reviewing master rotations to ensure contract compliance. Her day often includes connecting with employers, supporting members, and attending regional and local meetings.
“Time management is crucial,” Rachel notes. “There’s always something to address, but it’s all about staying focused on what matters most—our members.”
Making a Difference
Rachel recalls a case that reinforced why she does this work. A nurse was denied long-term disability benefits due to an employer error, leaving them without income while battling an illness. Rachel filed a grievance and pushed the employer to take responsibility, ultimately securing financial support for the nurse. “The relief it brought them and their family was huge. Moments like that remind me why this work is so important.”
Advice for Members
Rachel’s advice is simple: “We’re here to hold employers accountable and ensure the Collective Agreement is respected. So, if you have concerns, always reach out to your LRO.”
Outside the Office
When Rachel isn’t advocating for nurses, she’s likely enjoying one of her favourite pastimes—fishing. “On the water or ice fishing, it’s my favourite thing to do.”
Reach Out for Support
If you need support with workplace issues, have questions about your rights, or just want to chat about your concerns, please contact your LRO. If you’re unsure of your LRO or local/worksite, don’t hesitate to use our LRO & Local/Worksite Locator tool.